Managing Campaigns

Role: NGO Admin
Portal: NGO portal
Prerequisites: You are signed in to the NGO portal.

How campaigns work on Actnation

Your campaigns appear to employees across all partner companies during their voting periods. The more clearly described and visually engaging your campaign is, the more likely employees are to vote for it.

Active campaigns are visible in the employee voting experience. Archived campaigns are hidden until you reactivate them.

Creating a new campaign

1. Go to NGO → Campaigns and click Create.
2. Fill in all required fields:
   • Campaign name in English (required, max 100 characters). Danish name is optional.
   • Short description in English (required, max 150 characters). Danish short description is optional, but if you fill in either Danish field you must fill in both.
   • Active date — when the campaign should go live
   • Donation goal (optional but recommended)
3. Upload a thumbnail image (required). This is the main visual on campaign cards. It must be square (1:1). Use a clear, high-quality image.
4. Upload any additional campaign images for the gallery.
5. Select at least one Campaign Topic. These are the SDG-based cause categories. Matching a company's preferred topics makes your campaign easier to find.
6. Click Save.

Editing a campaign

1. Open the campaign from the Campaigns list.
2. Click Edit.
3. Update the fields or images you need to change.
4. Save.

What you can change, and the limits

You can change everything about a campaign at any time, including after it's published and after it has received votes or donations. Changes apply immediately.

Field	Rules
Name	Required in English, max 100 characters. Must be unique: no other campaign can have the same English or Danish name.
Short description	Required in English, max 150 characters.
Danish name and short description	Optional, but both or neither. The Danish long description is only available once both are filled in.
Long (rich-text) description	Optional, in English and Danish.
Thumbnail	Required. Square image (1:1), max 10 MB.
Gallery images	Optional. Images only, max 10 MB each, up to 10 per upload. Remove an image with Remove image under the gallery.
Campaign Topics	At least one. You can only choose from the topics Actnation provides. To suggest a new topic, contact Actnation through Profile → Help.
Active date / end date	Active date is required. End date is optional, but can't be before the active date.
Donation goal	Optional. Must be at least 1 and is rounded to whole kroner.

What you can't do as an NGO admin:

• Delete a campaign. Archive it instead. Archived campaigns are hidden from employees and can be reactivated.
• Move a campaign to another NGO. If you manage several NGOs, choose the right one when you create the campaign.
• Change the NGO name or logo shown on the campaign. These come from your NGO profile, which only Actnation can change. See NGO Profile.

Campaign detail tabs

Inside each campaign you can navigate three tabs:

Tab	What you find there
Details	The campaign's presentation data — name, description, images, topics.
Donations	A record of every donation received for this campaign, including company name and amount.
Reports	Coming soon — this tab is currently a placeholder and does not yet contain operational data.

Archiving and reactivating campaigns

• Archive an active campaign to remove it from the employee voting experience.
• Activate an archived campaign to make it visible again in voting flows.

Troubleshooting

Problem	What to do
A campaign is not appearing in the list after a status change	Switch between the Active and Archived tabs — the campaign will be in whichever state you changed it to.
The save button is greyed out	Verify all required fields are filled in and images have finished uploading before submitting. If you filled in only one of the Danish fields, fill in the other or clear both.
My thumbnail is rejected	The thumbnail must be square (1:1) and no larger than 10 MB.
"Campaign with the same name already exists"	Another campaign uses the same English or Danish name. Choose a different name.
The Reports tab is empty	This section is not yet functional. It will be available in a future update.

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