Receiving a Gift
Role: Employee (Corporate Giving)
Portal: Corporate Employees portal
Prerequisites: Your company uses Corporate Giving and has set up personal gifts (Individual Gifting).
What a gift is
Your company can mark a personal occasion with a gift. The money doesn't go to you. You decide which charitable causes receive it. Gifts are given for:
| Gift | When it happens |
|---|---|
| Birthday | Starts automatically on your birthday. |
| Milestone Birthday | A birthday ending in zero (30th, 40th, 50th and so on). Your company may give a larger amount for these. |
| Onboarding | Starts automatically when you join the company. |
| Recognition | Given by your company admin to recognise you or your team. It can have its own title, for example "Q3 Team Star". |
Each gift has a fixed amount and a deadline. The number of days you have to choose is the same as your company's voting period length.
Personal gifts are only available in Corporate Giving. If your company uses Payroll Giving, you won't receive gifts.
How you're notified
- Gift email. On the day the gift opens, you receive a personal email with the gift amount and a link to choose causes.
- Reminder, 2 days before the deadline. If you haven't chosen a cause yet.
- Last-chance reminder, 1 day before the deadline. If you still haven't chosen. At the same time, your company's HR contact is told that you haven't chosen yet, so they can remind you too.
If you have already chosen at least one cause, you don't receive reminders.
How to choose causes for your gift
- Open the link in your gift email. You must be in employee mode (signed in through your invitation link). Gifts aren't shown in guest mode.
- On Causes, a tab appears at the top for each open gift, next to the Company tab. The gift tab is labelled with the gift type (or the title your company gave a recognition gift).
- Select the gift tab, then vote for the campaigns you want to support, the same way you vote in a company voting period.
- You can choose up to the same number of causes as in your company's voting periods (1, 2 or 3). If you try to choose more, the extra choice is saved as a pending vote in Votes until you remove one of your current choices.
Your gift is split evenly between the causes you choose. For example, a 600 DKK gift with three chosen causes gives 200 DKK to each.
Changing your choices
Until the gift closes, you can:
- Remove a cause and choose another one, in Votes → gift tab or by selecting the campaign again on Causes.
- Share your choices on social media. Share text for gifts is personalised, for example "for my birthday" or "as a welcome gift".
Once the gift closes, you can't change your choices anymore.
When the gift closes
The gift closes in the evening of its last day (Danish time). Then one of two things happens:
| Situation | What happens |
|---|---|
| You chose at least one cause | The gift is completed. The amount is split evenly between your chosen causes and paid to the NGOs. The gift moves to your completed history in Votes, showing how much each cause received. |
| You didn't choose any cause | The gift is cancelled. No donation is made, and the amount is not paid to any NGO. It doesn't roll over into a later gift or voting period, and it isn't paid out to you. Your company's HR contact receives an email saying the gift was cancelled. The gift disappears from your calendar and doesn't appear in your history. |
The same rule applies if every cause you chose became unavailable before the gift closed. This happens if your company or the NGO restricted that campaign or NGO. Restricted choices are removed. If none are left, the gift is cancelled. If some choices are still valid, the full gift is split between those.
A cancelled gift can't be reopened. If you missed the deadline, contact your company admin. Only they can decide whether to give you a new gift.
Other situations
| Situation | What happens |
|---|---|
| Your company pauses a gift | You can't choose or change causes while it's paused. If it's still paused one day before its deadline, it's cancelled automatically. |
| You leave the company before the gift opens | The gift is cancelled and no email is sent. |
| Your company switches from Corporate Giving to Payroll Giving | All open gifts are cancelled. |
| You have more than one gift open at once | Each gift gets its own tab on Causes and its own deadline. Choose causes for each one separately. |
Where to see your gifts
- Causes: open gifts, one tab each.
- Votes: your choices for open gifts, pending choices, and completed gifts with the amounts donated.
- Calendar: open, upcoming, paused and completed gifts. Cancelled gifts are not shown.
Troubleshooting
| Problem | What to do |
|---|---|
| I don't see a gift tab on Causes | Make sure you opened the portal from your invitation or gift email link, not as a guest. If the gift is still upcoming or paused, it can't be opened yet. |
| I got a gift email but the deadline has passed | The gift was cancelled because no cause was chosen. Contact your company admin. |
| My extra choice isn't counted | You've reached your limit. Remove a current choice in Votes and the pending choice becomes active. |
| My chosen campaign disappeared | Your company or the NGO restricted that campaign or NGO, which removes the choice. Choose another cause before the deadline. |