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Managing Employees

Role: Company Admin
Portal: Actnation company portal
Prerequisites: Onboarding is complete and employees have been added through at least one setup method.

How to manage employees

  1. Go to Company → Employees.

  2. Use the search bar, status filters, and department or office filters to find employees.

  3. Review the KPI cards above the employee table:

    • Total employees — all records in your company.
    • Active employees — currently participating members.
    • Active admins — employees with admin rights.
    • Inactive employees — deactivated records.
    • Voted — employees who voted in the current or most recent period (shown only in Corporate Giving mode when a relevant period exists).

    Click ? on any card for its definition. Cards always reflect your active search and filter, not the full paginated list.

  4. Use row-level actions on individual employees:

ActionWhen to use it
Promote to AdminGive an employee company admin rights.
Remove Admin RightsReduce an employee to standard access.
DeactivateRevoke portal access without deleting the record.
ReactivateRestore access to a previously deactivated employee.
Resend Voting LinkSend a fresh invitation email to an employee (only during an active voting period).

What to expect

  • Available actions vary by the employee's current role and status, and by your company's giving mode.
  • Corporate Giving views emphasize votes and period participation. Payroll Giving views include wallet and deduction fields.

Troubleshooting

ProblemWhat to do
An action button is missing from an employee rowThe employee's status or your admin role may restrict that action. Verify the employee is active and that you have admin rights.
An employee is not receiving their voting invitationConfirm an active voting period exists and the employee is not deactivated.
Filter results look incompleteReset all filters and clear the search to reload the full list.