Payroll Runs

Role: Company Admin
Portal: Actnation company portal
Prerequisites: The company uses Payroll Giving without an active Zenegy payroll connection.

Purpose

The Payroll Runs page lets you manually process payroll and review previous runs for companies whose employees have made donations.

Run payroll

1. Go to Company → Payroll Runs.
2. Confirm that at least one company employee has made a donation.
3. Select Run Payroll and confirm the action.
4. Review the latest run status and payroll run history.

The Run Payroll button is disabled when no company employee has made a donation. It can also be disabled while another run is active or during the cooldown period after a completed run.

Automatic subscription adjustments

Every payroll run — whether triggered here or synced automatically from Zenegy — also checks each employee's active subscriptions against their current monthly budget. If a budget reduction means an employee's subscriptions now add up to more than their new budget allows, each affected subscription is scaled down proportionally so the total fits. Affected employees are emailed their updated amounts. If your company has a contact email on file (Company → Settings → Company), your company also receives a summary email listing every employee whose subscriptions were adjusted. See Managing Your Donations for the employee-facing view.

Troubleshooting

Problem	What to do
Run Payroll is disabled because there are no donations	Wait until a company employee has made a donation.
Run Payroll is disabled after a completed run	Wait until the displayed cooldown period has ended.
Payroll run fails	Review the latest run status and contact support if retrying does not resolve the issue.