Payroll Runs
Role: Company Admin
Portal: Actnation company portal
Prerequisites: The company uses Payroll Giving without an active Zenegy payroll connection.
Purpose
The Payroll Runs page lets you manually process payroll and review previous runs for companies whose employees have made donations.
Run payroll
- Go to Company → Payroll Runs.
- Confirm that at least one company employee has made a donation.
- Select Run Payroll and confirm the action.
- Review the latest run status and payroll run history.
The Run Payroll button is disabled when no company employee has made a donation. It can also be disabled while another run is active or during the cooldown period after a completed run.
Troubleshooting
| Problem | What to do |
|---|---|
| Run Payroll is disabled because there are no donations | Wait until a company employee has made a donation. |
| Run Payroll is disabled after a completed run | Wait until the displayed cooldown period has ended. |
| Payroll run fails | Review the latest run status and contact support if retrying does not resolve the issue. |