Platform Admin Errors
| Error code | What it means | What to do |
|---|---|---|
CHARI_BEAT_ADMIN_NOT_FOUND | Platform admin account not found. | Verify the admin account exists in the system. |
IMPERSONATION_SESSION_NOT_FOUND | Impersonation session not found. | Session may have expired — start a new one. |
EMAIL_ALREADY_IN_USE | Email address is already registered to another account. | Use a different email or look up the existing account. |
EMAIL_SUPPRESSED | Email address is suppressed (bounced or complained). | Use a different address or contact support to unsuppress. |
ADMIN_COMMUNICATION_ALL_BATCHES_FAILED | All communication batches failed to deliver. | Check email provider status and retry. |
NO_NGO_ADMIN | No NGO admin is assigned. | Assign an admin to the NGO before performing this action. |
AZURE_KEY_VAULT_CONNECTION_SECRET_NOT_FOUND | Azure Key Vault secret not found. | Verify the secret name and Key Vault access permissions. |
CURRENT_USER_NOT_ADMIN | Current user does not have admin privileges. | Ensure you are logged in as a platform admin. |