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Platform Admin Errors

Error codeWhat it meansWhat to do
CHARI_BEAT_ADMIN_NOT_FOUNDPlatform admin account not found.Verify the admin account exists in the system.
IMPERSONATION_SESSION_NOT_FOUNDImpersonation session not found.Session may have expired — start a new one.
EMAIL_ALREADY_IN_USEEmail address is already registered to another account.Use a different email or look up the existing account.
EMAIL_SUPPRESSEDEmail address is suppressed (bounced or complained).Use a different address or contact support to unsuppress.
ADMIN_COMMUNICATION_ALL_BATCHES_FAILEDAll communication batches failed to deliver.Check email provider status and retry.
NO_NGO_ADMINNo NGO admin is assigned.Assign an admin to the NGO before performing this action.
AZURE_KEY_VAULT_CONNECTION_SECRET_NOT_FOUNDAzure Key Vault secret not found.Verify the secret name and Key Vault access permissions.
CURRENT_USER_NOT_ADMINCurrent user does not have admin privileges.Ensure you are logged in as a platform admin.