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Billing & Subscription Errors

Error codeWhat it meansWhat to do
BILLING_PLAN_NOT_FOUNDThe referenced billing plan does not exist.Verify the plan ID or contact platform admin.
BILLING_INVOICE_NOT_FOUNDThe invoice record cannot be located.Check the invoice ID or regenerate from billing history.
BILLING_INVOICE_AMOUNT_MUST_BE_NON_NEGATIVEInvoice amount must be zero or positive.Correct the amount before saving.
BILLING_HISTORY_NOT_FOUNDNo billing history found for this account.No billing events have been recorded yet.
BILLING_HISTORY_INVALID_ACTIONThe action is not valid for the current billing state.Check subscription status before performing this action.
BILLING_NOTIFICATION_ALREADY_SENTThis billing notification has already been sent.No action needed — duplicate send prevented.
BILLING_NOTIFICATION_SCHEDULE_DATE_MUST_BE_IN_FUTUREScheduled notification date must be in the future.Set the notification date to a future date.
BILLING_SUBSCRIPTION_INVALID_FOR_INVOICE_GENERATIONSubscription state prevents invoice generation.Activate the subscription before generating an invoice.
SUBSCRIPTION_NOT_FOUNDNo subscription found for this company.Check billing setup or create a new subscription.
SUBSCRIPTION_NOT_ACTIVATED_CANNOT_SET_TRIAL_OR_BILLINGSubscription must be activated first.Activate the subscription before setting trial or billing dates.
COMPANY_ALREADY_HAS_ACTIVE_SUBSCRIPTIONCompany already has an active subscription.Cancel or expire the current plan before creating a new one.
SUBSCRIPTION_PRICE_MUST_BE_NON_NEGATIVESubscription price must be zero or positive.Enter a valid non-negative price.