Promotional Code Errors

Error code	What it means	What to do
PROMOTIONAL_CODE_NOT_FOUND	Promotional code not found.	Verify the code is spelled correctly. Promo codes are deactivated rather than deleted in the admin portal.
PROMOTIONAL_CODE_CODE_ALREADY_EXISTS	This promo code string already exists.	Use a different unique code string.
PROMOTIONAL_CODE_EXPIRED	Promotional code has expired.	Generate a new code or extend the expiry date.
PROMOTIONAL_CODE_INVALID_DATE_RANGE	Promo code date range is invalid.	Ensure start date is before end date.
PROMOTIONAL_CODE_DELETE_BLOCKED_BY_COMPANY_LINK	Code is linked to a company and cannot be deleted.	Promo codes cannot be deleted from the admin portal; use Deactivate instead.
PROMOTIONAL_CODE_USAGE_COUNT_EXCEEDS_MAX_USAGES	Usage count exceeds the maximum allowed.	Increase max usages or reduce applications of the code.