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Authentication & Access Errors

Error codeWhat it meansWhat to do
USER_NOT_FOUNDYour account does not exist in the system.Verify your email is registered. Ask your admin to check account provisioning.
USER_UNAUTHORIZEDYour account lacks permission for this action.Verify your role and permissions with your company admin.
INVALID_ENCRYPTED_IDYour invitation link token is malformed.Re-open the original invitation email and click the link again.
IMPERSONATION_SESSION_EXPIREDA support session timed out (30-minute limit).A platform admin must start a new session.